Terms of
Service

About Vitanox

Vitanox (“we,” “us,” or “our”) operates the digital fitness platform available at vitanox.net and any associated mobile or desktop applications (collectively, the “Platform”). Our Platform provides an all-in-one fitness ecosystem including workout planning, nutrition tracking, body measurement monitoring, progress analytics, and management tools for fitness professionals and businesses.

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User,” “you”) and Vitanox governing your access to and use of the Platform.

Vitanox serves three primary user types: Trainees (individuals tracking personal fitness), Coaches & Personal Trainers (fitness professionals managing client programs), and Gyms & Fitness Clubs (businesses managing members, trainers, and operations).

Eligibility & Account Registration

Age requirements

You must be at least 18 years of age to create an account. Users between 13 and 17 may only use the platform with verified parental or guardian consent. We do not knowingly collect data from children under 13.

Account accuracy

You agree to provide accurate, current, and complete information when registering and to keep it up to date. Providing false or misleading information — including false health data — is a material breach of these Terms and will result, at our sole and absolute discretion, in immediate and permanent account termination without notice, without refund, and without liability to you.

Account security

You are solely responsible for maintaining the confidentiality of your login credentials and all activities under your account. Notify us immediately at team@vitanox.net if you suspect unauthorized access.

One account per user

Each individual may maintain only one personal account. Gym and business accounts are subject to separate Business Terms agreed upon during onboarding.

User Roles & Responsibilities

Trainees

You are responsible for the accuracy of health and fitness data you input, including body weight, measurements, dietary logs, and workout records. Insights generated by the Platform are based solely on the data you provide and are for personal tracking purposes only.

Coaches & personal trainers

• You represent that you hold appropriate qualifications or certifications required by law in your jurisdiction to provide fitness coaching or nutritional guidance.
• You are solely responsible for the accuracy, safety, and appropriateness of all training programs and nutrition plans you create and assign.
• You must obtain explicit informed consent from each client before accessing, recording, or processing their personal health data.
• You may not share, export, or use client data outside the scope of services agreed upon with that client.
• Vitanox does not verify, endorse, or guarantee the qualifications or advice of any coach using the Platform.

Gyms & fitness businesses

Gym account holders are responsible for ensuring all trainers and staff operating under their account comply with these Terms. The gym entity is the data controller for its members’ data and must ensure appropriate legal basis for processing under applicable laws.

Health Data & Medical Disclaimer

Sensitive health data we process

• Body weight and physical measurements (height, waist, hips, body fat %, etc.)
• Dietary intake, caloric consumption, and macro/micronutrient data
• Exercise history, physical performance metrics, and training loads
• Health goals and fitness assessments provided voluntarily

By entering this data, you explicitly consent to its processing for the purpose of providing the Platform’s services. You may withdraw this consent and request deletion at any time by contacting team@vitanox.net.

No emergency services

Vitanox cannot respond to medical emergencies. If you experience a health emergency, stop using the Platform immediately and contact your local emergency services.

Assumption of risk

Physical exercise and dietary changes carry inherent risks. By using the Platform, you voluntarily assume all risks associated with any fitness activities or dietary changes undertaken, whether suggested by the Platform or by a coach through the Platform.

Platform tools are informational only

The Platform provides general-purpose fitness and nutrition tools — including workout logging, exercise reference libraries, macro and calorie calculators, and progress-tracking features. These tools present general information and calculations based solely on the data you input. They do not constitute personalized instruction, do not recommend specific weights, loads, intensities, or techniques for you individually, and do not replace guidance from a qualified coach or medical professional. Any decision to increase weight, intensity, duration, or caloric restriction based on figures generated by these tools is made entirely at your own discretion and risk.

No responsibility for coach, gym, or user performance

Vitanox is a technology platform only and does not provide, supervise, or guarantee any coaching, training, or nutritional service. We bear no responsibility whatsoever for: (a) errors, omissions, or negligence by any coach, personal trainer, or gym; (b) incorrect, unsafe, or improper execution of any exercise, training program, or nutrition plan by the user, regardless of whether it was self-directed or assigned by a coach; or (c) any injury, illness, or harm resulting from the above. Full responsibility for the accuracy, safety, and suitability of any coaching, training, or nutritional guidance rests solely with the coach, the gym, and/or the trainee performing the activity, as applicable.

You must consult a licensed physician before beginning any exercise or nutrition program, and immediately upon experiencing any pain, injury, illness, or unusual symptoms during or after any activity undertaken through the Platform. Failure to seek immediate medical attention when symptoms occur is at your own sole risk, and Vitanox, its coaches, and its gym partners shall bear no liability for any consequences arising from such failure.

Acceptable Use

You agree to use the Platform only for its intended purposes. You must not:

• Use the Platform for any unlawful purpose or in violation of applicable law
• Upload false, inaccurate, or misleading health or personal data that could harm others
• Impersonate any person or falsely claim to be a qualified fitness professional or medical practitioner
• Attempt to gain unauthorized access to any portion of the Platform or other user accounts
• Use automated tools, bots, or scrapers to extract data from the Platform
• Transmit any viruses, malware, or other harmful code
• Harass, abuse, threaten, or harm other users, coaches, or gym staff
• Post, transmit, or engage in any sexual, sexually suggestive, exploitative, hateful, violent, or otherwise objectionable conduct or content, as determined in our sole and absolute discretion
• Reproduce, redistribute, or commercially exploit any Platform content without express written permission
• Solicit or advertise services to other users outside the Platform’s intended coach-client relationship features

Violations of this Section may result, at our sole and absolute discretion, in immediate suspension or permanent termination of your account without prior notice, without refund of any fees paid, and without liability to you. We further reserve the right to report violations involving illegal conduct, sexual exploitation, or threats of harm to law enforcement authorities.

Subscriptions & Payments

Subscription plans

Vitanox offers various subscription plans for individual trainees, coaches, and gym businesses. Features, pricing, and billing cycles are described at vitanox.net/pricing.

Billing & renewal

Subscriptions are billed on a recurring basis (monthly or annually). By subscribing, you authorize us to charge your payment method automatically at the start of each billing period.

Pricing changes

We reserve the right to modify, increase, or restructure subscription prices, fees, and billing cycles at any time, in our sole discretion, effective from your next billing cycle. Notice of price changes may be posted on the Platform or sent by email. Your continued use of the Platform or failure to cancel before the new billing cycle constitutes your binding acceptance of the new pricing.

Payment processing

Cancellation & refunds

You may cancel your subscription at any time through account settings. Cancellation takes effect at the end of the current billing period. All fees paid are final, non-refundable, and non-prorated under any circumstances, including partial use, dissatisfaction, downgrade, or early cancellation, to the maximum extent permitted by law.

Free trials

Where a free trial is offered, it will automatically convert to a paid subscription at the end of the trial period unless cancelled before the trial expires.

Intellectual Property

Vitanox content

All content on the Platform — including software, design, text, graphics, logos, exercise library content, and the Vitanox brand — is owned by or licensed to Vitanox and is protected by applicable intellectual property laws worldwide. You may not copy, reproduce, modify, distribute, or create derivative works without our prior written consent.

Your content

You retain ownership of all personal data and content you upload. By uploading content, you grant Vitanox a limited, non-exclusive, royalty-free license to store, process, and display your content solely for the purpose of operating and improving the Platform’s services for you. We will never sell your personal content or use it for advertising.

Coach-created programs

Custom training programs and nutrition plans created by coaches remain the intellectual property of the coach, subject to the license granted above. Coaches are responsible for ensuring their programs do not infringe third-party intellectual property rights.

Privacy & Data Protection

Your privacy is of the highest importance to us, particularly given the sensitive nature of health and fitness data. Our full data practices are described in our Privacy Policy at vitanox.net/privacy, which forms an integral part of these Terms.

Key principles

• Purpose limitation: We process your data only for purposes described in our Privacy Policy.
• Data minimization: We collect only data necessary to provide our services.
• No third-party data sales: We do not sell, rent, or share your personal or health data with third parties for marketing.
• Security: We implement appropriate technical and organizational measures to protect your data.

International data transfers

As a global platform, your data may be transferred to and processed in countries other than your residence. We ensure appropriate safeguards — including Standard Contractual Clauses where required under GDPR — are in place for all international transfers.

Limitation of Liability

Service provided “as is”

The Platform is provided on an “as is” and “as available” basis without warranties of any kind, either express or implied. We do not warrant that the Platform will be uninterrupted, error-free, or free from harmful components.

Limitation of damages

To the fullest extent permitted by applicable law, Vitanox shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform, including but not limited to:

• Physical injury or health complications from fitness activities based on Platform content or coach recommendations
• Loss of data, including health records or training history
• Financial disputes between coaches and clients or gyms and their members
• Reliance on health or nutritional information provided by the Platform or by coaches
• Unauthorized account access resulting from your failure to maintain account security

Indemnification

You agree to indemnify, defend, and hold harmless Vitanox, its officers, employees, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with: (a) your use or misuse of the Platform; (b) your violation of these Terms; (c) your violation of any applicable law or the rights of any third party; or (d) any content, data, or conduct you submit or engage in through the Platform.

Maximum liability cap

Our total cumulative liability shall not exceed the lesser of: (a) the total amount paid by you to Vitanox in the three (3) months preceding the event giving rise to the claim, or (b) USD $50.

Termination

Termination by you

You may terminate your account at any time by contacting us at team@vitanox.net or through the account deletion option in your settings. Access ceases at end of current billing period (paid) or immediately (free accounts).

Termination by Vitanox

We reserve the right, in our sole and absolute discretion, to suspend or terminate your account at any time and without prior notice, without refund, and without any liability to you, including but not limited to instances where you have violated these Terms, engaged in fraudulent or illegal conduct, engaged in sexual, abusive, harassing, or threatening behavior toward any person, provided false credentials, or created legal, reputational, or financial risk for Vitanox or other users. This right applies regardless of your subscription tier, payment status, or length of account history.

Effect of termination

We retain your data for 30 days following termination to allow you to export it. After this period, your personal data will be deleted in accordance with our retention policy, except where legally required to retain. Provisions that by their nature should survive termination — including IP rights, disclaimers, and governing law — shall survive.

Governing Law & Disputes

Governing law

These Terms shall be governed exclusively by the laws of the jurisdiction in which Vitanox is registered, without regard to conflict of law principles or your place of residence.

Dispute resolution

In the event of any dispute, we encourage you to first contact us at team@vitanox.net for informal resolution within 30 days. Unresolved disputes shall be settled through binding arbitration in English, except for small claims court eligible matters. Class action lawsuits are waived.

EU & UK users

You have the right to submit complaints to your local data protection authority and may be entitled to additional rights under applicable consumer protection laws.

California users (CCPA)

California residents have specific rights under the CCPA. Please refer to our Privacy Policy at vitanox.net/privacy for details.

Changes to These Terms

We may update these Terms to reflect changes in our services, legal requirements, or business practices. When we make material changes, we will:

• Send an email to the address associated with your account
• Display a prominent notice on the Platform
• Update the “Last updated” date at the top of this page

Your continued use of the Platform after the effective date constitutes acceptance of the updated Terms. For changes that materially reduce your rights or increase your obligations, we will provide at least 30 days’ advance notice before changes take effect.